Building a high-trust organization

What is at the crux of a successful business organization? There can be many equally significant answers to this question, as every organization consists of a multitude of essential elements. One of these elements is a trustworthy team, as Steve Jobs rightly puts it.

“Great things in business are never done by one person.

They’re done by a team of people”.

Trust is an invaluable part of not only a team, but also the organization. It is believed to be more powerful than power itself, andtherefore, it becomes mandatory to develop an internal culture that values, builds and supports trust.

When an organization runs on low levels of trust,they tend to place a hidden tax on every business transaction, as low productivity brings the speed down and costs go up. Contrary to this, high-trust organizations operate as performance multipliers by increasing speed and decreasing costs.

We at Welingkar have identified the secret sauce to create a high-trust organization, with the below ingredients:

  • Integrity among Leaders: It is essential for leaders to demonstrate competence that is aligned with the company’s values. They are expected to display their trustworthiness, as leading by example is a key to building a high-trust organization. Leaders must be thoughtful and consistent with their actions to ensure follow-through of the same behavior.
  • Effective communication: The communication process within an organization plays a key role in building a high-trust team. It is important for leaders to encourage and maintain communication along both ways of the hierarchy, in a constant flow.  Leaders need to build transparency within the system and must communicate not only the positive, but also the negative scenarious with their employees.
  • Practice what you preach: Organizations need to focus on associating with companies that have a good reputation,as employees want to know that their work matters and that they are doing business with other prominent organizations. It is important to maintain trustworthy relations outside the organization as well, and leaders need to take cautious decisions, in order to sustain an ethical and honest organization and drive these values internally within the employees through leading by example.
  • Articulate a higher cause: Exceptional leaders drive people towards fulfilling the mission and vision of the organization. Team members need to be actively involved in defining and shaping the organization’s vision, goal and objectives for the present and future.

After the team’s overall purpose has been defined, each member needs to understand their unique role in the contribution towards the team’s success and identified goals. When individuals are provided the power and autonomy to do their job within a team, they begin to mutually respect each other as well as the organization and tend to contribute in more ways than one.

Building and maintaining organizational trust can be tricky, but embracing these principles will help to lay the foundation for a trusting environment within. We, at Welingkar believe that trust is a result of multitude of actions and it is the repetitive and consistent nature of these actions that helps create a culture of reliance. To explore from a host of our leasership and management programs, please refer to our website www.welingkarexedp.com[/vc_column_text][/vc_column][/vc_row]

How successful people handle workplace stress

‘When the going gets tough, the tough get going!’

This famous English expression distinctly defines a class of people who can handle stress and conflict exceptionally well, with a postive mindset.  Contrary to popular belief, anxiety is actually absolutely necessary for each one of us, as the human brain is unable to function without a certain level of stress. While there may be varied degrees of stress among individuals, somehow, successful people learn to maintain and manage their stress and anxiety just within the required optimal levels, in order to achieve top performance.

These successful individuals are determined to take the bumpy road by redoubling their efforts in order to overcome a stressful situation. Especially in the corporate world, such people deal with conflict in a constructive way by getting to the root of the issue, invigorating their team to perform to the best of their abilities, deriving the best outcomes and creating an environment of openness as part of the company’s culture. They demonstrate a conduct that will make a company more productive and profitable, even in the face of critical failures and overwhelming odds. Weschool has identified some tools used by these individuals to overcome adversity and manage stress better.

  • Acknowledge the present and the future

Successful people make it a habit as well as a priority to be grateful for what they have. These people think of the bigger picture and remind themselves of what is important, so as to keep their perspective in the positive realm.

  • Positive perspective

These individuals maintain a positive outlook so as to remain happier and become more productive. This attitude brings about favorable results, as their thoughts have the ability to transform energy into reality. They use language that evoke strength and success and practice positive affirmations. Successful people visualize what they wish to achieve and draw an immense amount of inspiration from the same.

  • Prioritize personal care

Successful individuals consider themselves as the most important asset and they prioritize healthy habits. They abstain from caffeine and alcohol, exercise regularly, eat healthy, get enough sleep and periodically switch off from technology. They strive to find balance to help moderate stress.

  • Smile

It is close to impossible to remember to smile during a stressful situation. However, smiling is the simplest, easiest and fastest way to deal with stress. At a stressful meeting a smile induces the other person to reciprocate, thereby bringing about a positive feedback cycle and acts as a great tension release.

Prin. L.N. Welingkar Institute of Management Development and Research offer individuals a powerful integration of knowledge, experience and resources. Our programs help develop and transform the organization by directing skilled leaders to achieve strategic business initiatives that require new ideas, methods and techniques allowing them to handle workplace stress with ease. Visit our website www.welingkarexedp.com to know more about our courses.

Employee engagement and leadership development

Employee engagement and leadership development

 

Building a completely engaged workforce in the face of high stress and tight schedules seems like a distant dream for most of today’s top leaders. Today, it is the relationship that employees share with their managers that influences employee engagement and productivity. Since employee engagement is critical to maintain a competitive position for the success of any organization, it becomes necessary to invest in the development of leaders at all levels within an organization.

Weschool understands that employee engagement is essential for business. Hence, we have devised several leadership development and executive education programs that would not only help leaders develop and grow, but also help retain employees effectively. This involves the ability of managers to effectively interact with employees, while overseeing that employees receive all resources required to get the job done. It is important for middle managers to motivate and encourage their employees consistently, in order to achieve their best performance on a daily basis. Great managers understand what motivates their employees, and constantly look for ways to derive a superlative quality of performance from them. It is essential to unlock everything that provides meaning and purpose to an employee, and the only way to achieve this is constant motivation.

Managers must consider showing a level of interest beyond transactional conversations. This can be accomplished by simple tasks like a casual 5-minute talk after a client meeting, or a tea break with a team member. These informal actions are highly valued and the relaxed environment can be used to provide insights, to help strengthen performance ability. The Leadership Development Program at WeSchool also arms leaders with tips to accelerate employee engagement and utilize their capabilities. Some of these are highlighted below:

> Focus on quality, not time: It is desirable for managers to focus their attention on the quality of the conversation they have with their employees, rather than the amount of time they spend with them.

> Flexibility: Managers need to be prepared to adapt their style and approach to different individuals and different situations. It is imperative to provide a new perspective to individuals towards opportunities, in order to succeed in the organizational task.

> Provide insights: Managers are encouraged to find creative ways to provide insights and opportunities to their employees. It is important to understand each and every employee to provide them insights, as each person responds differently to situations.

WeSchool aims at providing leaders with an insight and skillset to develop the ability to coach their employees effectively in order to increase employee engagement for the benefit of the employee as well as the organization. For more information about our courses, please visit www.welingkarexedp.com[/vc_column_text][/vc_column][/vc_row]

3 ways to boost productivity

3 ways to boost productivity

Leaders and entrepreneurs, in an endeavor to achieve their maximum potential, tend to grab every opportunity that comes their way. In a bid to deliver, taking on too much work may spur their capability, however, it may cause them to lose momentum and their efforts may begin to dwindle. Every individual craves a sense of accomplishment towards the end of the day, and to achieve this, they need to inculcate habits that require long-term consistency, as there are no quick fixes to boost productivity.

Paul J. Meyer, a pioneer of self-improvement says, “Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning and focused effort”.

If productivity is what Meyer believes it to be, it is a prowess that can be pursued and WeSchool has ascertained three infallible ways to remain efficient, as it  imperitive to stay productive and visible in a constantly shifting market.

  • Set tangible business expectations

The saying that goes ‘fail to plan, plan to fail’ pretty much sums up the importance of laying down expectations. It is important to set clear and tangible business expectations, as every leader needs to have clarity on where they are heading. This needs to be written down and discussed with the team as well, to enable them to understand the goals of the organization.

Assigning specific responsibilities to employees keeps the team at task. Unclear expectations are believed to be one of the top reasons that cause frustration among employees, especially when there is change within the organization. Setting up periodic benchmarks, milestones and expectations also help to eliminate anxiety from the work process. It is important to focus on small, achievable milestones or break long-term goals into several short-term ones. When there is a clear measurable goal, it becomes easier to achieve the same.

  • Establish open communication

It is imperative to create a culture of transparency within an organization in order for it to function smoothly. A transparent system transpires trust amongst the employees; it drives out fear, uncertainty and establishes an open environment where opinions are valued. Effective communication leads everyone to be on the same page, moving in the same direction toward the same goal. When individuals feel that they heard and valued, they naturally feel more successful and more engaged at work.

A powerful by-product of this is they end up becoming brand ambassadors for your organization as well. Their enthusiasm and engagement spreads among their networks and you and your business benefit from another level of visibility.

During certain situations, conflicts among co-workers may see unavoidable, but an open communication always paves the way for constructive criticism. It also allows the management to step in when the conflict is too large to be resolved single-handedly. Open communication makes information more widely available, thereby improving the results of work innovation and problem-solving.

  • Taking longer breaks

This counter-intuitive method can actually help to improve concentration to perform the task at hand much better. Taking short breaks in between long tasks helps to maintain a constant level of performance, as opposed to working at a task without breaks leads which leads to a steady decline in performance.

These breaks also help to retain a constant, positive mindset of the team thoughtout the day. A nonstop work routine leads to fatigue, burnout and boredom, not to forget a negative attitude, which would probably even demitivate the employees to look forward to come to work. Instead, if their day is filled with frequent and some slightly longer break intervals, it helps them to channelize their energies in a short burst of time to get some tasks done, and they can reward themselves by cooling down and taking a break, before resuming to the next task at hand.

There are numerous ways to take breaks in between work hours, like taking a short walk, having tea or coffee, conversing with a colleague, taking a short nap, meditation, exercise or some fun games. Weschool believes that these are the perfect formulas to boost creativity and productivity at workplaces.

For more information on Weschool, please visit our website www.welingkarexedp.com

Do leadership programs set successful CEOs apart?

Do leadership programs set successful CEOs apart?

Looking up a blog article to know what sets successful CEOs apart invariably leads you to the iconic study conducted by the Harvard Business School. The review is a corollary of a ten year-long study to figure what leadership traits sets this grade of individuals apart. Their goal was to identify the specific attributes that differentiate high performing CEOs from the rest.

The CEO genome project was formed to understand this phenomenon better and the results of this study challenged many widely held assumptions about leadership skills. The introverts were slightly more likely to surpass the expectations of their boards and investors, compared to charismatic extroverts. They also found that educational excellence did not correlate with performance, considering that 8% of the CEOs who took part in the study did not graduate from college at all!

What then, is the secret ingredient that some people possess to set themselves apart in the corporate world? What unique leadership qualities do they have that enable them to show charismatic leadership? According to the Harvard Business review, there are four behaviors that are critical to every CEO’s performance:

1) Decision-making with speed and conviction

The study proved that high performing CEOs firmly believed in making a decision, rather than not making one. They stand out as being more decisive, as they make decisions earlier, faster and with more conviction.

They project this behavior consistently, irrespective of incomplete information, as well as in unfamiliar and unchartered domains. They do not stand out for making great decisions, but tend to make a decision even in times of apprehension. The slow decision makers tend to become slightly overcautious, prior to making a decision thereby stalling the enterprise, followed by a standstill situation.

Unlike team leaders, decisive CEOs work actively to solicit multiple points of view and often poll a carefully cultivated group of trusted advisers for opinions and sound judgement.

2) Engaging for impact

According to the study, successful CEOs tend to clear course for the business. They are keen to fulfill stakeholders’ priorities with an unrelenting focus on delivering business results. They understand their stakeholders’ needs and motivations and get adequate people on board by driving performance along with and aligning them around the primary goal of value creation. Such leaders do not shy away from conflict in the pursuit of business goals. This breed of CEOs are great leaders, along with being excellent conflict managers. They also gain the support of their team members by instilling confidence that will lead them to success. These CEOs are good listeners who try to gain new perspectives without creating the illusion of democracy.

3) Adapting proactively

The analysis made by the CEO genome project proved that CEOs who excel at adapting are more likely to succeed. Many CEOs themselves believed that this skill is critical and it is widely known among them that they need to divide their attention among short, medium and long-term perspectives. However, the adaptable CEOs spent more time focusing on long-term perspectives. This ability considerably influences the outcome, as it helps CEOs to pick up early signals. Highly adaptable CEOs regularly plug into broad information flows. They scan wide networks and diverse sources of data and finding relevant information that may initially seem unrelated to their business. These individuals recognize that setbacks are an integral part of changing course.

4) Delivering Reliably

The ability to produce reliable results was considered as the most powerful among the four essential CEO behaviors. Candidates who scored high on reliability were more likely to be picked for the role, as boards and investors have a steady hand and employees trust predictable leaders. They set realistic expectations for themselves and their leadership styles are different from managers. In their initial days on the job, they resist the temptation to jump into execution mode. Instead, they study the budgets and plans and engage with board members, employees and customers to understand their expectations. They also encourage their employees to undertake leadership development and skillset training, along with assessing the business to develop their own point of view on what’s realistic and they work to align expectations with their perspectives.

WeSchool conducts numerous executive leadership programs in Bangalore that help to develop the performance of CEOs, Senior Managers, and Entrepreneurs. Our programs focus on mentoring potential individuals to take up executive roles and perform exceptionally well in these leadership roles and responsibilities. We have thereby, devised a program to suit the dynamic individuals of today’s corporate sector. Welingkar PGDM is one of the most reputed courses and interested participants can enroll for the program at the Welingkar Institute of Management, Bangalore.

For more information on our management courses and leadership courses that are suitable for corporate training in Bangalore, please visit the Weschool website www.welingkarexedp.com

Executive Leadership Development Program – The secret of Superbosses?

Executive Leadership Development Program – The secret of Superbosses?

‘Superbosses’, as the term suggests, are bosses who go beyond exceptional. These individuals believe in the growth and upliftment of their employees. They think of the collective good rather than their own individual self. A superboss is one who displays charismatic leadership values and constantly motivates and mentors their employees. They believe that enrolling for a leadership development program can go a long way in efficiently managing teams and overcoming leadership challenges. Superbosses are dynamic team leaders who share key personality traits such as confidence, competitive edge and out of the box thinking abilities, along with the ability to take key decisions. They also nurture potential leaders within their team by providing them with on-ground experience, adding new responsibilities, monitoring progress and providing adequate feedback that will allow them to become great leaders, too.

We School has identified traits of such leaders and believes that the following three key traits can be found in successful superbosses:

  • Eye for unusual talent

Superbosses have unique leadership styles that help in procuring good talent. They do not believe in following the standard norms that most organizations abide by, when it comes to hiring new talent for recruitment. These individuals go out of their way to recruit and nurture talent that they believe are right for not only the job, but also for the greater good of the organization. They look for unusual intelligence and new skills including the ones obtained during leadership courses and trainings, which are much beyond just an impressive resume. These superbosses possess a remarkable ability to spot talent in the most unconventional places. They emphasize on the importance of the employees and closely monitor their new recruits during on-the-job trials.  They believe in taking risks with individuals and often delegate high level responsibilities to the young team members to enable them to step up and go beyond their everyday regular work. While this trait may seem foolish to outsiders, superbosses effectively train potential talent by allowing them to scale to greater heights by taking these risks and converting them into opportunities for the betterment, growth and development of their organization and bring about a sense of work satisfaction among their team members.

  • Accept churn

Losing a customer is not the desirable element of any business. But, there are situations wherein a superboss can learn from this incident and take the business to greater heights. They measure the churn and analyse the reason as to why a particular customer decided to discontinue the organization’s services. In a leadership development program, aspects of customer relationship management and how to decrease the churn rate are discussed.

  • Apprenticeship over Mentorship

The pervasive influence of superbosses goes beyond ‘mentorship’. They develop a friendly relationship with their employees that transcend conventional leadership roles. They encourage employees to opt for leadership courses by reputed organizations in order to improve their skill set. These creative masters design customized programs for their employees in order to equip and nurture the skills they require to take their career to the next level. Superbosses empower these groups to break the moulds of conventional practices for managing and influencing others. They immediately and actively expose their employees to difficult and complex problems and expect them to achieve extraordinary results, while guiding and motivating them alongside. The employees therefore, most often report personal achievements beyond their expected potential.

Prin. L. N. Welingkar Institute of Management Research and Development is a business school that offers programs that integrates deliberate practice to accelerate mastery and motivation. Our Executive leadership programs in Bangalore are the go-to choice for aspiring leaders and entrepreneurs in numerous organizations to develop and strengthen their leadership skills. This Executive Leadership Development Program sharpens feedback skills of top-level managers thereby teaching them to be clear, positive and authentic while communicating a difficult message. We School’s corporate training programs in Bangalore ensures that executives and top level leaders receive the management expertise to sustain a competitive edge and achieve profitable growth. To know more about our B-school and to explore our corporate programs, please visit our website www.welingkarexedp.com

Leadership Development program – A necessity for company success?

Leadership Development program – A necessity for company success?

Building a completely engaged workforce in the face of high stress and tight schedules seems like a distant dream for many senior leaders. Today, it is the relationship that employees share with their managers that influences employee engagement and productivity. Since employee engagement is critical to maintain a competitive position for the success of any organization, it becomes necessary to invest in the development of leaders at all levels within an organization. We School understands that employee engagement is essential for any business to function effectively. Hence, we have devised several leadership training courses and executive education programs that would not only help leaders to develop and grow, but also help to retain employees effectively. This involves the ability of team leaders to effectively interact with employees, while overseeing that employees receive all resources required to get the job done. The courses offered by WeSchool are very uniquely crafted leadership courses. At Weschool, we understand that it is important for mid level managers to motivate and encourage their employees consistently in order to achieve their best performance on a daily basis. Great leaders understand what motivates their employees and constantly look for ways to derive a superlative quality of performance from them. It is essential to unlock everything that provides meaning and purpose to an employee, and the only way to achieve this is constant motivation. Our tailor-made leadership programs in Bangalore cover all these factors and helps top level management in sharpening and honing their leadership skills.Some small tips that could go a long way are: Managers must consider showing a level of interest beyond transactional conversations. They should invest in corporate training in Bangalore. The managers can also have a casual 5-minute talk after a client meeting or a tea break with a team member in order to break the superiority barrier. These informal actions are highly valued and the relaxed environment can be used to provide insights and to help to boost their performance. The Leadership Development Program at WeSchool also arms leaders with tips to accelerate employee engagement and utilize their capabilities. Some of these are highlighted below:

  • Focus on quality, not time
    It is a desirable leadership trait for managers to focus their attention on the quality of the conversation that they have with their employees, rather than the amount of time they spend with them.
  • Flexibility
    Managers need to be prepared to adapt their leadership style and approach for different individuals and different situations. It is imperative to provide a new perspective to individuals towards opportunities in order to succeed in the organizational task. This can go a long way in building healthy manager-employee relations.
  • Provide insights
    Managers are encouraged to find creative and innovative ways to provide insights and opportunities to their employees. It is important to understand each and every employee to provide them insights, as each person responds differently to situations

As a leading business school in Bangalore, We School aims at providing leaders with the required insights and skill sets to develop the ability to coach their employees effectively in order to increase employee engagement for the benefit of the employees as well as the organization. WeSchool also offers PGDM courses. For more information about our management courses and leadership development programs, please visit our Weschool Bengaluru website: www.welingkarexedp.com

4 signs that it’s time to enroll for a Leadership Development Program

4 signs that it’s time to enroll for a Leadership Development Program

While running an organization, it is very easy to overlook certain intricate details which are vital and can prove to be disastrous in the long run for the business. When a person is promoted to a leadership role, you as an owner might feel that the person is ready to take up the role and you expect the magic to happen in a few days’ time. This may not happen in most cases, though.Newly promoted leaders and leaders who have been in the leadership role for a while understand that in order to lead a team, you need multiple skill sets. These skill sets are not impossible to master and can be developed through an efficient leadership development program. Most business owners do not realize the importance of leadership courses and corporate trainings, while some do not know the right time to send their employees to such training programs.

Here are 5 indicators that Weschool believes you should look out for:

1) Lack of connection

You might be investing a lot of capital into the latest tools and procedures for better organizational development. This happens occasionally when the leaders have all the weapons in their artillery to win the war but are unable to do so, merely because they don’t know how to use their resources substantially. In this scenario, they will end up doing a poor job in leading the team during crisis situations. As a CEO/President you might feel that you have invested in the best resources and tools, but your team is incapable of utilizing these tools for the betterment of the company. After undergoing an intensive and educative, hands-on leadership training course, they will be able to understand and utilize these tools in an efficient manner and implement their learnings in their day-to-day work.

2) Employee Retention

It is an open secret that training a new employee to get them up to speed about the company’s processes and functions is an uphill task. This uphill task costs the company a lot of money as well as time. These are two vital factors that a company must use judiciously in order to achieve their long term goals. The only viable solution to this problem is to train team leaders to encourage and nurture their subordinates so that they do not quit for a long period of time. They can develop this skill and improve their problem-solving skills by mastering leadership traits.

3) Discipline

The lack of discipline in any organization can harm all its operations in the long run. The work culture of a company is unique to itself and is showcased by its employees, stakeholders and support staff. It is necessary to lay down ground rules and thorough guidelines about company policies and etiquette, so that the entire team is aligned to the company’s values and goals. There are occasions wherein employees tend to fall back on their behavior and consider it normal to flout the rules of the organization. You might brush these off as minor incidents but, in the long run these can have major repercussions that can prove to be fatal for the company.

A great leader who displays charismatic leadership is the best person handle these situations. But what if leaders themselves do not know how to handle such a situation? They need to be trained and taught the fundamental leadership qualities and team management.

4) Distractions

You might come up with a particular strategy after hours of brainstorming, ideation and prototyping. After all these processes, the strategy is finalized and then it is discussed with the employees. In most cases, the employees will follow the plan and carry out the functions as told to them. This is an ideal scenario. But if employees are not convinced completely, they might try their own methods in order to achieve the goals. Though these spontaneous acts might work out to achieve short term goals, it can lead to insubordination and failure of the project in the long run.

One of the vital qualities of a good leader is the ability to ensure that every employee is on the same page as the organization. Also, if the leaders in the organization are noticing such acts, they need to be equipped with the appropriate skill set to eradicate the problem swiftly and nip it in the bud before the rest of the team members replicate these unfavourable traits.

One of the finest leadership program in Bangalore is offered by We School. We cater to various global corporate companies across industries as well as established businesses. Our holistic training approach ensures that your organization is set for an exponential growth. For top notch corporate training in Bangalore, enroll with the best B-school in India – We School. You can find out more about our management courses and PGDM course in our Programs section.

10 Essential Skills to Negotiate Better: A Practical List

10 Essential Skills to Negotiate Better: A Practical List

Summary:
Negotiation is more than a career skill; it’s an everyday advantage. Whether you’re closing a deal, leading a team, or asking for a raise, the ability to negotiate confidently defines your success. This blog lists 10 essential skills to negotiate better, blending real-world strategies such as BATNA, anchoring, and MESOs with the psychological and emotional intelligence tools every professional must master.

Introduction

We negotiate daily, sometimes without realizing it. From convincing your team to adopt a new idea to settling client budgets, negotiation shapes both personal and professional wins. Yet, despite its frequency, few master the art fully.

The importance of negotiation skills extends beyond boardrooms; it’s how leaders influence outcomes, build trust, and create win-win partnerships. Whether you’re an emerging professional or a seasoned manager, learning the skills to negotiate better can transform your confidence, communication, and career trajectory.

Let’s explore ten proven skills that make the difference between average and exceptional negotiators.

Mastering Negotiation Skills: Definitions, Benefits, and Examples

What Are Negotiation Skills?

Negotiation skills are the abilities that enable two or more parties to reach agreements, manage conflicts, or find mutual value. These involve communication, problem-solving, emotional control, and strategic thinking.

Benefits of Negotiation Skills

  • Improved business relationships and client retention
  • Better salaries and contract terms
  • Enhanced leadership and collaboration within teams
  • Reduced workplace conflict through proactive communication

By strengthening these competencies, professionals not only achieve better results but also cultivate credibility and influence across the phases of negotiation from preparation to closing.

10 Essential Skills to Negotiate Better

1. BATNA (Best Alternative to a Negotiated Agreement)

Every skilled negotiator enters the room with a backup plan. BATNA means knowing your strongest alternative if the negotiation fails. It provides leverage, confidence, and clarity during discussions.

Example: Before entering a salary negotiation, research industry pay ranges and have an alternative job offer or project opportunity ready. This ensures you negotiate from strength, not desperation.

Tip: The stronger your BATNA, the less likely you are to accept unfavourable terms.

2. Patience and Emotional Control

Impatience is a deal-breaker. Skilled negotiators know that silence, pause, and timing can often be more persuasive than words. If an offer doesn’t align with your goals, stay calm, listen, and let the other party speak more.

Why it matters: Emotional discipline prevents impulsive concessions and helps maintain long-term professional relationships.

3. Avoid Ranges & Be Specific

Quoting a range like “10–15%” gives your counterpart the upper hand they’ll always aim for the lower end. Instead, provide a precise figure based on your valuation or cost research.

Example: Say, “Our fee is ₹50,000 for this scope,” not “₹45,000–₹55,000.”
Precision conveys confidence and anchors the conversation at your chosen point.

4. Enroll in a Negotiation Skills Program

Real mastery requires practice, not just reading techniques. Enrolling in a negotiation program from reputed business schools like Welingkar Executive Education (WeSchool) gives professionals hands-on exposure through live simulations.

Experienced mentors demonstrate real-world negotiation psychology, covering elements such as BATNA, MESOs, anchoring, and nonverbal persuasion, helping you internalize the theory through practical experience.

5. Active Listening and Empathy

Negotiation isn’t only about what you say, it’s about what you hear. Active listening means focusing entirely on the speaker, clarifying doubts, and summarizing key points. It helps uncover hidden needs and potential win-win zones.

Example: When a client objects to pricing, instead of reacting defensively, ask: “Can you tell me what specific part of the cost concerns you?” This not only diffuses tension but opens collaborative pathways.

Mastering active listening enhances rapport, prevents misunderstandings, and builds trust a critical component in every negotiation stage.

6. Anchoring: Setting the First Reference Point

Anchoring refers to establishing an initial number or condition that frames the rest of the negotiation. Human psychology tends to gravitate around that first figure.

Example: When pitching a service, quote your ideal rate first rather than waiting for the client’s estimate. Research from Harvard shows that anchoring effectively can improve outcomes by up to 20%.

However, remember: an unreasonable anchor may harm credibility. Combine anchoring with solid justification and data to make it persuasive.

7. Understand the 4 Stages of the Negotiation Process

Every effective negotiation follows four broad stages:

  1. Preparation: Research objectives, alternatives, and counterpart motivations.
  2. Opening: Establish tone, credibility, and rapport.
  3. Bargaining: Exchange offers, concessions, and creative solutions.
  4. Closing: Confirm terms, summarize agreements, and solidify trust.

Awareness of these 4 stages of negotiation process ensures structure, preventing discussions from derailing into emotion or ambiguity. Professionals trained in structured frameworks outperform ad-hoc negotiators by 35%, according to Indeed’s workplace data.

8. MESOs (Multiple Equivalent Simultaneous Offers)

Offering MESOs means presenting several equivalent proposals at once rather than one rigid offer. This creates flexibility and signals cooperation.

Example: When negotiating a partnership, propose:

  • Option A: Lower price, longer contract
  • Option B: Premium price, shorter term
  • Option C: Shared revenue model

This technique empowers both sides to explore value without confrontation. MESOs also uncover hidden preferences, expediting agreement and improving long-term satisfaction.

9. Self-Awareness and Stress Regulation

Can stress cause blind spots in negotiation? Definitely. Under pressure, negotiators experience tunnel vision and react emotionally. Self-awareness and stress regulation restore focus and improve reasoning.

How to build it:

  • Take deep breaths before responding to tough remarks.
  • Reframe conflict as collaboration.
  • Practice mindfulness or short mental breaks between sessions.

Research suggests that stress management helps negotiators identify better creative solutions and maintain composure even during high-stakes discussions.

10. Confidence, Ethics, and Long-Term Thinking

Confidence without ethics leads to manipulation; ethics without confidence leads to compromise. Great negotiators balance both. They focus on sustainable agreements, not just short-term wins.

Why it matters: Trust fuels repeat deals and professional reputation. Ethical negotiation aligns with WeSchool’s philosophy, building future leaders who win through integrity, not intimidation.

Remember: the goal isn’t to “win” every argument, it’s to build relationships that compound value.

Benefits of Negotiation Skills

  • Higher career growth: Employees with strong negotiation ability earn 10–20% more over time.
  • Improved leadership: Negotiation is central to conflict resolution, persuasion, and transformational leadership.
  • Better teamwork: Negotiators resolve issues early, preventing escalation.
  • Confidence under pressure: Mastering these skills makes professionals more adaptable in dynamic business environments.

Why Negotiation Matters in 2025 and Beyond

In an AI-enabled workplace, human negotiation remains irreplaceable. Machines can process logic, but empathy, intuition, and persuasion are uniquely human.

The importance of negotiation will rise as hybrid teams, global collaboration, and digital communication reshape business culture. Those who learn how to influence across screens and time zones will define future leadership.

Negotiation isn’t just part of your job it’s your professional identity in motion.

Conclusion

Negotiation mastery is a continuous journey. Whether it’s defining your BATNA, setting anchors, or managing emotions under stress, each skill reinforces your confidence and credibility.

WeSchool’s Negotiation Skills Program empowers professionals to internalize these techniques through live practice, peer feedback, and expert guidance.

In today’s competitive environment, mastering the skills to negotiate better is not optional it’s essential. Your next breakthrough deal may not depend on chance, but on preparation and perspective.

FAQs

Q1. What are negotiation skills?

They’re interpersonal and strategic abilities used to reach agreements while maintaining relationships balancing persuasion, communication, and problem-solving.

Q2. How can I negotiate better at work?

Prepare thoroughly, define your goals, and listen actively. Use data and empathy to create mutual value rather than confrontation.

Q3. What is BATNA and why is it important?

It stands for Best Alternative to a Negotiated Agreement your backup plan if the deal doesn’t work out. A strong BATNA increases confidence.

Q4. How do you prepare for a negotiation?

Research market data, understand your counterpart’s interests, and outline possible trade-offs or MESOs to keep discussions flexible.

Q5. What is anchoring in negotiation?

Anchoring sets the initial reference point in a discussion. The first number or term influences the final outcome making preparation key.

Q6. How can I improve my active listening?

Focus entirely on the speaker, paraphrase their statements, and ask clarifying questions to show understanding and build rapport.

Q7. What are MESOs and when should I use them?

MESOs are Multiple Equivalent Simultaneous Offers, used when you want to propose several options to find mutual ground quickly.

Q8. How do I negotiate a higher salary?
Know your market value, quantify your impact, and approach discussions with data, not emotion. Always have a defined BATNA ready.

Q9. What negotiation tactics should I avoid?
Avoid aggression, deception, or over-promising. Sustainable negotiation relies on integrity and clarity.

Q10. Are negotiation skills learnable?
Yes. Through training, feedback, and practice, anyone can develop the mindset and structure needed to become a skilled negotiator.

The Executive Education Management Program (EEMP) at WeSchool: Building a Path to General Management Success

The Executive Education Management Program (EEMP) at WeSchool: Building a Path to General Management Success

Why should you enrol for the Program?

As the business world continues to evolve and face new challenges, it’s becoming increasingly important for managers to have a broad range of skills and competencies that allow them to navigate the complexities of the global and local business environments. That’s why WeSchool has developed EEMP, a comprehensive program that is specifically designed for executives who are on the cusp of transitioning from functional to general management roles.

Program Design

  1. Tailored for Working Professionals

– The program is designed to accommodate the schedules of working executives.

  1. Combination of Theory and Practice

– The course structure focus on blending academic knowledge with practical experience.

  1. Wide Range of Topics Covered

– Listing of the various topics covered in the program, including:

– Managerial Economics

– Business Law

– Corporate Finance

– Cost and Management Accounting

– Supply Chain

– E-Commerce

– Stakeholder Management

– Business Analytics

– Design thinking & Innovation

– Project Design & Project Management

– Managing Disruptive Changes

– Emerging Technologies

– Strategic Decision Making

– Introduction to AI, ML

  1. Industry-Academia Collaboration

– The program leverages the expertise of both industry leaders and academicians.

Teaching Methodology:

The program is delivered by industry leaders and top-notch academicians who focus on application-based teaching. The industry-academia blend is the bedrock of all Management Development Programs at WeSchool, and the Executive Education Management Program is no exception to this.

 

Experiential Learning:

While capstone projects, case studies, role-plays, mentorship and guidance are world-class, what sets the program at WeSchool apart is the Simulation Game which enables application-based experiential learning.

 

Key Components

  • Capstone Project
    • Explanation of the final project that ties together all the knowledge and skills learned throughout the program,

 

  • Simulation Game
    • Overview of the interactive game that allows for hands-on, experiential learning,

 

  • Case Studies
    • Explanation of how real-world scenarios are used to bring the concepts to life,

 

  • Role-plays
    • Overview of how participants can practice and apply their skills in simulated scenarios,

 

  • Mentorship
    • Explanation of the one-on-one support and guidance provided by experienced professionals.

 

Benefits

  1. Hands-on, Experiential Learning

– Explanation of how the program allows for direct application and practice of skills.

  1. Networking Opportunities

– Explanation of how the program provides opportunities for participants to connect and collaborate with peers and industry leaders.

  1. Relevant and Practical Knowledge

– Explanation of how the program covers relevant and practical topics that can be immediately applied in the workplace.

 

  1. Improved Career Prospects

– Overview of the potential impact the program can have on advancing participants’ careers.

 

Conclusion

Final thoughts and recommendations on why the EEMP program at WeSchool is a valuable investment in career development.

 

The 11-month Executive Education Management Program (EEMP) at WeSchool is designed to help executives develop the critical skills and competencies needed for success in the rapidly changing business environment. With a focus on hands-on, experiential learning, the program covers a wide range of topics and features a combination of academic knowledge and practical experience.

 

Taught by industry leaders and top-notch academicians, the program is tailored to accommodate the schedules of working professionals and includes components such as capstone projects, simulation games, case studies, role-plays, and mentorship opportunities.

 

By leveraging the expertise of both industry and academia, the EEMP program at WeSchool provides participants with the practical knowledge and skills needed to succeed as general managers. With its combination of real-world relevance, hands-on learning, and networking opportunities,

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